At Bricks Toolkit, we strive to provide a high-quality product and exceptional customer service. We want you to have a positive experience with our plugin. However, we understand that circumstances may arise where you may need to request a refund. We have developed the following refund policy to ensure fairness and transparency for both parties involved.
Refund Eligibility
You are eligible for a refund within 14 days from the date of your purchase. To initiate the refund process, please contact our customer support team via email or chat, providing us with your purchase details. We kindly request that you include the reason for your refund request, although it is not mandatory.
No Questions Asked
We believe in providing a hassle-free refund experience. We offer a “no questions asked” refund policy, meaning that you are not obligated to provide detailed reasons for your refund request. Your satisfaction is our utmost priority, and we want to ensure that you feel confident in your purchase.
Feedback is Appreciated
While not mandatory, we greatly value your feedback and encourage you to share your experience with us. Your insights and suggestions play a crucial role in helping us improve our product and better meet the needs of our customers. We are always striving to enhance Bricks Toolkit and provide the best possible solution for your website building needs.
License and Support
Upon the completion of the refund process, your license for Bricks Toolkit will be deactivated. Consequently, you will no longer be able to access our support services or receive future updates or enhancements to the plugin. We recommend considering this before proceeding with a refund, as it may impact your ability to utilize the full functionality of Bricks Toolkit.
Timely Refund Processing
We understand the importance of a timely refund, and we aim to process all refund requests promptly. We will review your request and communicate with you regarding the status of your refund. We appreciate your patience and understanding during this process.
We want to assure you that your satisfaction is our priority, and we are committed to resolving any issues or concerns you may have. If you require further assistance or have any questions about our refund policy, please do not hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive experience with Bricks Toolkit.